2012年7月28日星期六

Apple is included in the Chinese consumer blacklist

Previously, China Consumer Protection Association has criticized Apple's repair policy there are the terms of the King issue, Jiangsu Province, China Industrial and Commercial Bureau of Jiangsu Province Consumers Association from July 5 to 11 in province-wide on the "Apple" and other electronic productsmaintenance contractors to repair the Terms of Service centralized inspection operations.The Association has requested the terms of the maintenance services to illegal infringement, stop using it immediately and within a time limit.There is no effective if within a time limit to get rectification Apple moviles baratos maintenance companies will face legal sanctions.
At the end of last month, Apple's sales maintenance provisions of the King was to testify of the China Consumers' Association, there's a new trend.Following the Guangdong Province the day before yesterday (July 24), the Consumer Council announced this year's "Top Ten Consumer hidden rules", Apple electronic products sales service some of the provisions alleged terms of the King was included in the "integrity blacklist.July 25, jiayu g2 guangdong,the China Consumers' Association has released the report of the analysis of smartphone dual core the first half of 2012, the china Consumers Protection organization to handle complaints, said after-sales service of electrical repair industry hardest hit, and Apple case is a typical.
According to the statistical analysis of the Consumer Protection Association, in the first half, the largest category of complaints of goods, household electrical and electronic, clothing and footwear category, the amount of household goods categories of complaints in the forefront. Among them, home electronic appliances has been hit hard.

Also belong to the typical service issues, complaints, complaints against electrical maintenance. The data show that in the first half, the China Consumers' Association organization accepted 28,554 complaints involving service issues, accounting for 11.1% of the total complaints, second only to the issue of quality complaints. Which accept electrical maintenance complaints from 1575, belonging to the service issues as high as 42.2%.

Consumers reflects the main problem is cited, in particular, service points authorized by the brands of moviles libres baratos individual countries, hundreds of manufacturers unilaterally to develop after-sales service text as a pretext, and many of them serious harm to consumers' legitimate rights and interests of the terms, causing consumers to strong dissatisfaction. "report to Apple as a typical case of the argument interpretation.
my view: Apple aftermarket taken to distinguish between behavior in different countries is a violation of international trade law.I hope Apple in the treatment of after-sale this one not only to see their pay, but also to see consumer support for Apple products.

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