Previously, China Consumer Protection Association has criticized
Apple's repair policy there are the terms of the King issue, Jiangsu
Province, China Industrial and Commercial Bureau of Jiangsu Province
Consumers Association from July 5 to 11 in province-wide on the "Apple"
and other electronic productsmaintenance contractors to repair the Terms
of Service centralized inspection operations.The Association has
requested the terms of the maintenance services to illegal infringement,
stop using it immediately and within a time limit.There is no effective
if within a time limit to get rectification Apple moviles baratos maintenance companies will face legal sanctions.
At the end of last month, Apple's sales maintenance provisions of the
King was to testify of the China Consumers' Association, there's a new
trend.Following the Guangdong Province the day before yesterday (July
24), the Consumer Council announced this year's "Top Ten Consumer hidden
rules", Apple electronic products sales service some of the provisions
alleged terms of the King was included in the "integrity blacklist.July
25, jiayu g2 guangdong,the China Consumers' Association has released the report of the analysis of smartphone dual core
the first half of 2012, the china Consumers Protection organization to
handle complaints, said after-sales service of electrical repair
industry hardest hit, and Apple case is a typical.
According to the statistical analysis of the Consumer Protection
Association, in the first half, the largest category of complaints of
goods, household electrical and electronic, clothing and footwear
category, the amount of household goods categories of complaints in the
forefront. Among them, home electronic appliances has been hit hard.
Also belong to the typical service issues, complaints, complaints
against electrical maintenance. The data show that in the first half,
the China Consumers' Association organization accepted 28,554 complaints
involving service issues, accounting for 11.1% of the total complaints,
second only to the issue of quality complaints. Which accept electrical
maintenance complaints from 1575, belonging to the service issues as
high as 42.2%.
Consumers reflects the main problem is cited, in particular, service points authorized by the brands of moviles libres baratos
individual countries, hundreds of manufacturers unilaterally to develop
after-sales service text as a pretext, and many of them serious harm to
consumers' legitimate rights and interests of the terms, causing
consumers to strong dissatisfaction. "report to Apple as a typical case
of the argument interpretation.
my view: Apple aftermarket taken to distinguish between behavior in
different countries is a violation of international trade law.I hope
Apple in the treatment of after-sale this one not only to see their pay,
but also to see consumer support for Apple products.
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